Horse Warehouse Economical Horse Products: Shipping Policies

COMPANY POLICIES

TERMS
MASTERCARD, VISA, DISCOVER and PAYPAL are accepted. Sorry, No COD's. AMEX is not accepted. MINIMUM ORDER IS $75.00 DO NOT SEND PERSONAL OR BUSINESS CHECKS, IF MAILED IN WITH AN ORDER THE CHECK WILL BE RETURNED ALONG WITH THE ORDER. *PLEASE NOTE: ALL PRODUCTS SOLD ON Horsewarehouse.com ARE NON-RETURNABLE AND NON-REFUNDABLE*

PRIVACY POLICY FOR HORSEWAREHOUSE.COM A Note to Children and Parents: We intend the HorseWarehouse web site for use by horse enthusiasts of any age. Children - Before sending any information about yourself over the Internet to us or anyone else, be sure to ask your parents for permission. Parents - HorseWarehouse recommends that parents take an active role in their children's use of the Internet. We encourage you to talk to your children about safe and responsible use of their personal information while using the Internet. There is a growing concern over privacy of personal information gathered on Web sites. Personal and financial information can be sold or traded, severely compromising the security of the visitor. HorseWarehouse opposes any policies that will, in any way, compromise the privacy and security of visitors to our Website: www.horsewarehouse.com. HorseWarehouse will not sell or trade personal information, financial information, email addresses or mailing addresses. HorseWarehouse has created this privacy statement in order to demonstrate our firm commitment to privacy.

RX ORDERS THAT TOTAL LESS THAN $300 ARE SUBJECT TO A $10.95 SHIPPING CHARGE A $10 CHARGE APPLIES TO ALL RX ORDERS THAT ARE CANCELLED BECAUSE THE CUSTOMER DOES HAVE A CURRENT RX ON-FILE

QUESTION: How many days will it take to receive my order? ANSWER: Orders are shipped UPS ground within 24 hours and most will require 2-5 business days to arrive, up to 8 days for UPS zones 7 & 8. QUESTION: How many boxes will I get and will they arrive on the same day? ANSWER: Most orders will ship in 1 to 3 boxes. All boxes may not arrive on the same day, but should arrive within 1-2 days of each other. QUESTION: What about BackOrders? ANSWER: Less than 1% of our orders will contain any backorders. However, if your order contains a backorder item, your credit card will not be charged for that item until it is shipped. Call Customer Service at 1-800-530-1713 if you have questions about the status of your backorder or you would like to cancel it.
Order with confidence and safety on our secure web site.

RETURN POLICY:
ALL VACCINES ARE NON-RETURNABLE AND NON-REFUNDABLE



SHIPPING POLICY

FREE SHIPPING - By UPS Ground on all non-vaccine orders that total $75.00 or more within the 48 continental states. VACCINE ORDERS LESS THAN $75 WILL INCUR A $6.00 COOLER CHARGE ALL VACCINES are shipped separately by UPS AIR on MONDAY, TUESDAY AND WEDNESDAY ONLY. MISSOURI STATE AND LOCAL TAXES OF 7.725% APPLIES TO ALL MISSOURI RESIDENTS

Prices are subject to change without notice. Due to the possibility of human or typographical error, Horse Warehouse, Inc., disclaims responsibility for the use or misuse of any products described on this web site, and for any losses incurred through the use of products according to methods described on the site. Also, no employee is authorized to recommend any deviation from label usage directions. Before use, always carefully read and follow the manufacturers label instructions. Horse Warehouse, Inc. disclaims responsibility for losses incurred due to errors or delays in shipment. We reserve the right to limit quantities and to refuse to sell to anyone. *VACCINES ARE NON-RETURNABLE AND NON-REFUNDABLE.

The Brands You Know and Trust

HORSE WAREHOUSE
49 Rosco Road � Lake Ozark, MO 65049